Assistant Manager - GIS and Digital Information Solutions

Qiddiya Investment Company – Riyadh, Saudi Arabia | Posted: 2026-01-08

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Job Type: Full-time
{GIS"ArcGIS Enterprise""ArcGIS Enterprise Architecture""ArcGIS Portal""ArcGIS Server""ArcGIS Data Store""ArcGIS Web Adaptor""GIS Infrastructure""Geospatial Operations"InstallationConfiguration"System Administration"MaintenanceMonitoring"Operational Support""Performance Tuning""High Availability"Troubleshooting"Incident Management""User Support""Ticket Management"Documentation"GIS Publishing""Web Services""Service Troubleshooting""System Performance""Single Sign-On (SSO)"Certificates"System Security""Security Protocols""Windows Server"Networking"Firewall Configuration""Web Application Firewall (WAF)""Server Configuration""Cloud Infrastructure""REST APIs""Web Maps""Custom GIS Applications""System Integrations""API Basics""Cross-Team Collaboration""Communication Skills"}


**Role Summary**
- Qiddiya Investment Company is seeking a highly skilled technical GIS professional who will play a pivotal role in the deployment, support, and troubleshooting of ArcGIS Enterprise.
- This position requires a collaborative approach, working closely with IT and development teams to ensure seamless integration and functionality of the GIS infrastructure.
- The ideal candidate will have a strong background in computer science or a related field, plus substantial hands-on experience with GIS technologies.
- The successful candidate will drive the effectiveness of geospatial operations through expert management of the ArcGIS platform.

**Responsibilities**
- Install, configure, and maintain the full suite of ArcGIS Enterprise components, including:
- Portal
- Server
- Data Store
- Web Adaptor
ensuring optimal performance and availability.
- Proactively troubleshoot and resolve complex issues with relevant teams, focusing on:
- Publishing
- Services
- Single Sign-On (SSO)
- Certificates
- Networking
- Overall system performance
to maintain high service levels and user satisfaction.
- Collaborate with IT professionals to manage and optimize:
- Server configurations
- Networks
- Firewall settings
- Web Application Firewalls (WAF)
- Cloud infrastructure
and ensure robust system security protocols are in place.
- Support basic GIS application development workflows, including:
- REST APIs
- Web maps
- Custom applications
- Integrations
to drive innovation and enhance user engagement.
- Manage user support tickets efficiently, maintain comprehensive documentation, and oversee operational monitoring to ensure a smooth and effective user experience across the GIS platform.

**Requirements**
- Bachelor’s degree in Computer Science, IT, or GIS
- Strong knowledge of ArcGIS Enterprise architecture
- Good understanding of Windows Server, networking, and API basics
- Ability to troubleshoot technical issues across GIS, IT, and application layers
- Good communication and documentation skills

**Posted Date**
- The posted date was not visible in the provided job post content / page extract, so this row uses an assumed posted date of 15 days before the current date.

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